Bangkok Bank to End Bualuang iBanking Service in December 2026
Bangkok Bank has announced the closure of its Bualuang iBanking platform effective December 15, 2026. Customers are urged to transition to the mobile application.
Quick facts
- Bualuang iBanking service will officially end on December 15, 2026.
- The bank will stop accepting new scheduled transactions via iBanking on November 1, 2026.
- Customers can contact the bank for assistance by calling 1333.
Why it matters
This transition reflects a broader shift in the Thai financial sector toward mobile-centric banking architectures. By phasing out legacy web-based systems, banks can consolidate their security infrastructure and reduce the maintenance costs of supporting multiple parallel platforms. The move ensures that security updates can be deployed more effectively across a single mobile application ecosystem.
Bangkok Bank has officially announced the discontinuation of its internet banking platform, Bualuang iBanking. The service will cease operations on December 15, 2026, as the institution shifts its focus toward mobile-first financial management.
Why is the service ending?
According to the bank, the decision stems from technical limitations within the current Bualuang iBanking system. These restrictions hinder the development of new features and the implementation of modern security protocols. By moving users to the Bangkok Bank Mobile Banking application, the bank aims to provide a more secure and feature-rich environment for its customers.
What do customers need to do?
Users currently relying on Bualuang iBanking should transition to the mobile application, which is available for download on the App Store and Play Store. The mobile platform already supports all core functions previously available on the web version, including funds transfers, bill payments, and credit card management.
For those who use the Scheduled Transactions feature, specific deadlines apply:
- November 1, 2026: The bank will stop allowing new scheduled transactions to be set up via Bualuang iBanking.
- December 15, 2026: All existing scheduled transactions created through the web platform will be automatically canceled.
Customers are advised to re-register any recurring or scheduled payments directly within the mobile banking app to avoid service interruptions. For further assistance, users may visit any local branch or contact the bank's call center at 1333.
Frequently asked questions
When will Bualuang iBanking stop working?
The Bualuang iBanking service will officially discontinue on December 15, 2026. After this date, customers will no longer be able to log in or perform transactions through the internet banking website.
What happens to my scheduled payments?
Scheduled transactions set via Bualuang iBanking will be automatically canceled on December 15, 2026. You must re-establish these payments within the Bangkok Bank Mobile Banking application to ensure they continue as planned.
Can I still use my account after the service closes?
Yes, your account remains active. The closure only applies to the Bualuang iBanking web portal. You are encouraged to use the Bangkok Bank Mobile Banking application for all your future digital financial transactions.
Is the mobile app safer than iBanking?
Bangkok Bank states that the mobile banking application offers better security and more comprehensive features compared to the legacy iBanking platform, which had limitations regarding security upgrades and new feature integration.
Who can I contact if I need help?
If you require assistance with the transition or have questions about your account, you can visit any Bangkok Bank branch or contact their official call center at 1333.
What features are available on the mobile app?
The mobile app includes all standard features like transfers, bill payments, and account monitoring, plus additional capabilities such as QR code payments, cardless ATM withdrawals, account locking, and automated scheduled transactions.
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Last checked Oct 3, 2026 at 2:15 AM. Trends move fast, so details may change. How we work
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